Return to Help Index
International Shipping
Do you ship to my country?
  Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is the return policy?
 
How to return a package

Wildthymes.com offers a 100% satisfaction guarantee. If you are dissatisfied with you order for any reason, you may return it within 10 days. No returns will be accepted without an authorization number. To obtain an authorization number, please email us at ann@wildthymes.com or call us toll free Monday-Friday 8:30AM-5:00PM (EST) at (845) 266-8378.

To return your item, repack the product using the original packing materials. Please pack the return items with extreme care, as the glass bottles are very fragile. Please enclose a copy of your invoice with the authorization number.

Return the package to:

WildThymes.com Returns
245 County Route 351
Medusa, New York 12120